SUMAS AUTO GLASS FAQ
FREQUENTLY ASKED QUESTIONS ABOUT AUTO GLASS REPAIR IN ABBOTSFORD
We get a lot of questions about auto glass repair and windshield replacement from the people of Abbotsford. Here are some of the most common ones!
You do not need to contact ICBC yourself for a claim. At Sumas Auto Glass, we can handle the claim process on your behalf. Simply bring your vehicle to our shop, and we will assist you in filing your claim with ICBC, making the process convenient and hassle-free for you.
Replacing a windshield typically takes about an hour. However, it's important to note that the adhesive used to secure the new windshield needs time to cure. We recommend waiting at least an hour after the installation before driving the vehicle to ensure maximum safety and effectiveness of the repair.
Your deductible amount depends on your individual insurance policy. You can find out your deductible by checking your insurance documents, contacting your insurance agent, or, if we are processing your claim, we can help determine your deductible amount based on your policy details.
The ability to repair a windshield depends on the size, location, and severity of the damage. Generally, chips smaller than a quarter and cracks up to three inches long can be repaired. However, if the damage is in the driver's line of vision, larger than a quarter, or the windshield has multiple cracks, a replacement is often necessary for safety. Our technicians can provide a quick assessment and recommend the best course of action.
While we do accept walk-ins, scheduling an appointment is recommended to ensure minimal waiting time. Rock chip repairs are generally quick procedures and can often be done while you wait. An appointment helps us provide you with faster and more efficient service.
Many insurance policies do cover auto glass repair and even replacement, often without affecting your premiums if it is claimed as part of your comprehensive coverage. We can help you understand your policy details and, if you wish, assist in filing a claim with your insurance provider to determine coverage and costs.
The ability to repair a windshield depends on the size, location, and severity of the damage. Generally, chips smaller than a quarter and cracks up to three inches long can be repaired. However, if the damage is in the driver's line of vision, larger than a quarter, or the windshield has multiple cracks, a replacement is often necessary for safety. Our technicians can provide a quick assessment and recommend the best course of action.
After a windshield repair, you can usually drive away immediately, as the resin we use cures quickly. However, windshield replacements require more time. We use adhesives that need to cure to ensure the windshield is bonded securely to the vehicle frame, which is critical for maintaining the structural integrity of your car.